Step 1 | Services | City Tips | City Streets | City News | City Links

Sale and Reservation Conditions

MyCityFlat cannot guarantee the client a specific apartment, but only an apartment from the same rate category or from a higher rate category, neither the possibility to stay in the apartment beyond the specified dates. If the client wishes to extend his/her stay, MyCityFlat will propose an alternative apartment, should the same one not be available. Under no circumstances does early departure entitles the client to any form of reimbursement for remaining nights.

Reservation and sale are final once a down payment of 30 % of the total amount for all rental fees and services is received. The initial payment and signed contract must reach MyCityFlat within 10 days of reserving or a minimum of 30 days before the beginning of stay. Beyond these limits, a reservation cannot be guaranteed.

Apartment keys are available once the remaining balance, security deposit and any additional fees for services requested by the client have been paid in full.

Accommodations are provided for tourism purposes only. Any commercial use or exploitation of the property is strictly prohibited. The client certifies that the rental is for tourism purposes only. Under no circumstances shall he/she establish residence at the address noted. MyCityFlat reserves the right to enter the apartment at any time for maintenance or surveillance reasons. These are essential terms and conditions, without which MyCityFlat would not have rented the apartment.

At the conclusion of the rental period, any personal property remaining in the apartment shall be considered as left behind or placed without authorization. The client expressly accepts that MyCityFlat remove and store such items at his/her expense. MyCityFlat shall not be held responsible for the loss or damage of any personal items during transfer or storage. A client may claim personal items once an indemnity of 20 euros per week has been paid and all apartment keys have been returned.

Payment Method and Conditions

Acceptable forms of payment for the initial (30%) down payment include: (1) Visa or MasterCard using the Internet secure payment option (once available) or by contacting Absolu Developpement via telephone, fax or mail with the card details (card number, expiration date and CVC number). (2) Direct deposit (in Euros), (3) Personal check (in Euros).

The remaining balance (70 %) of the rental fee must be paid upon arrival before access to the apartment is granted. Acceptable forms of payment include: (1) Visa or MasterCard in our office (2) Traveler’s cheques (Euros) or cash (Euros or US dollars). All credit card payments are subject to a 2% transaction fee. If the client arrives outside of normal business hours (9h30 to 20h00) or during the weekend, all outstanding balances must be paid in traveler’s checks or cash.

The security deposit must be paid in cash or travelers checks. In exceptional cases, MyCityFlat will accept a pre-authorized credit card debit as security deposit. However, as a condition of this acceptance, the client expressly renounces his/her right to contest any sum (up to the full security deposit amount) which is later debited and related to the cleaning, to the repair cost of any damage or deterioration in the apartment, even if a check-out inventory is not submitted by the client and must be conducted on his/her behalf.

By signing this contract, the client expressly acknowledges that any/all payments made by credit card (including rental fees, security deposit and/or additional services) are authorized and made at his/her request using his/her personal credit card details. The client renounces the right to dispute any payment which corresponds to services and amounts noted above.

Security Deposit

If a check-out inventory is not submitted due to unexpected departure, a departure outside of normal business hours or for any other reason, the security deposit will be forwarded to the client or cancelled. The cost of any damage or discrepancies will be deducted from the reimbursed sum or pre-authorized debit. It is the client’s responsibility to notify MyCityFlat within 48 hours of receipt of damage report occurred any reservations he/she may have. After this period, the departure inventory shall be considered final and the client renounces the right to contest any sums retained from the security deposit.

The security deposit shall in no way limit the financial liability of the client, who is ultimately responsible for the real cost of any damages which exceed the deposit amount. In the event that an apartment key is lost or stolen, the client is responsible for the cost of changing the locks. The minimum amount for any loss, damage or deterioration to the property shall be 10€ per incident.

MyCityFlat provides high-quality linens in all of its apartments. In order to maintain the integrity of this service, missing linen upon check-out shall be billed at the following rates: 5€ per dishtowel, 12€ per bath towel, 20€ per sheet or pillowcase and 40€ per duvet cover.

Cancellation Policy

The following rules apply to the cancellation of a confirmed reservation or early departure: (1) for cancellations made more than 30 days prior to arrival, the client forfeits 50% of the initial deposit. (2) For cancellations made less than 30 days before arrival, the entire deposit shall be forfeited. (3) No refund will be made in the event of an early departure.

Insurance

As insurance regulations and the notion of liability vary between different countries, the client should inquire with his/her personal insurance carrier to ensure that he/she and any travel companions are covered in the event of personal injury or property damage.

The client acknowledges that the improper use of apartment furnishings and appliances, especially those in the kitchen and bathroom, can be dangerous. The client and his/her guests are fully responsible for taking all necessary precautions before using any appliance or furnishing which he/she is or is not familiar. The client is aware that showers, bathtubs and other wet floors and surfaces can be slippery an dangerous. It is the client’s responsibility to take all necessary precautions to avoid any accident involving himself, herself or any other guest. By signing this contract, the client declares to be insured and agrees not hold MyCityFlat liable for any accident or injury incurred during his/her stay.

Range of Services

The purchase price includes: Use of a furnished/equipped apartment for the duration specified in the purchase agreement; water/ electricity consumption and visitor’s tax (for stays less than 30 days); Fresh linen, i.e. sheets and bath towels, provided once per week (for stays over 7 days and less than 30 days).

Unless otherwise agreed upon, the apartment is available from 2:00pm the day of arrival and should be vacated before noon the day of departure, during normal business hours.

If possible, an internet connection will be provided in your apartment, free of charge. However, as this service is free and not obligatory, we cannot always guarantee its availability.

The purchase price does not include (list non-limitative) any post-departure cleaning or any optional services which have not been reserved and/or billed.

Client Responsabilities

The client must ensure that the apartment is vacated in the same order and condition which it was upon arrival. If the cleaning is not done or is only partially done, MyCityFlat will not be able to reimburse the cleaning fees charged when reserving the apartment. If it is necessary to do more than two hours of cleaning, this will be charged at 23€ per hour and will be charged to the credit card under the conditions accepted by the client in the article “PAYMENT METHOD AND CONDITIONS”.

The client is solely responsible for any damage, loss or deterioration of the apartment or its contents during his/her stay. Repair costs shall be deducted from the security deposit and the client will be billed for any amount which exceeds the deposit amount. All rental properties are non-smoking. Any cigarette burn, regardless of size, shall result in a minimum 150€ deduction from the security deposit.

MyCityFlat assumes no responsibility for the loss, deterioration or theft of personal effects belonging to the client, any third party or guest. This disclaimer includes any object of value left in the apartment without supervision, even if the client is present. The client must take all necessary security precautions such as closing and locking all doors and windows upon leaving the apartment to avoid any intrusion.

The client is fully responsible for any damages and the consequences thereof, both direct and indirect, including bodily harm, which occur in the apartment or common areas of the building, whether actually committed or resulting from any act, negligence or misuse by the client, guest or any third party. The client and any third party involved expressly renounce the right to hold MyCityFlat legally responsible for any damages, injury, or bodily harm which may occur. Should the client or any of his/her guests wish to bring legal action against a third party, they agree to assume full responsibility for doing so.

The client must respect all building ordinances and thus not create excessive noise or any other disruptions which could potentially disturb other tenants. The client must respect the common areas of the building and leave nothing outside of the apartment or in the common areas of the building. Pets are not permitted, unless otherwise agreed upon and noted in writing. The client agrees not to engage in any illegal, illicit, immoral or business-related activity within the apartment or on the premises. Sub-leasing the apartment is strictly forbidden.

Upon leaving the apartment the client must not leave the key in the keyhole inside the apartment. This may obstruct access to the apartment from the outside. If the services of a locksmith are necessary to rectify the situation, then all the charges will be the responsibility of the client.

The client acknowledges that any violation of these obligations will lead to termination of the rental agreement. The client will vacate the premises immediately and without compensation.

Apartment Unavailability

If the reserved apartment is unavailable due to a technical problem or any other unforeseen circumstance, MyCityFlat reserves the right to substitute an apartment from the same price category. The client is aware that furnishings and appliances may vary from an apartment to another but this could not be a reason to refuse the alternative. While the appliances, layout, or decoration may differ from the original apartment, these are not considered adequate grounds for refusing the apartment.

If an apartment of the same price category is not available, MyCityFlat will offer one from a higher category for the same price as the originally reserved apartment, or one from a lower category (in which case the difference in rental price will be reimbursed for the duration of the stay).

If there is a change for a lower price category, the client may refuse the apartment. However, under no circumstance does the client have the right to any additional indemnity beyond reimbursement.

Miscellaneous

The rental agreement and general terms and conditions outlined represent the extent of the engagement between the client and MyCityFlat. By signing the rental agreement, the client acknowledges and agrees to these terms without reservation. In the event of legal dispute, only French Law shall apply under the jurisdiction of the City of Paris. Any translation of this or other contracts is provided for reference purposes only. Only the French version of this contract and all other documents and contracts shall be considered as legal. If a legal body rejects any clause of this contract, the remaining clauses remain valid.